In case of login problems:
Your credentials for Jira are the same as for your zanox.com Windows domain account, as Jira is directly linked to the zanox domain user management (Active Directory). Therefore you are not able to reset your password in Jira if you log in with your zanox.com account.
If you are using an affiliate window account please make sure that your username looks like this TOTALENT/firstname.lastname
If you are unable to log in to Jira after you changed your Windows password please wait about 30 minutes and try again. Jira synchronizes its user information with the zanox.com domain every 30 minutes. If you are still unable to log in you may contact the Jira administrators.